Siebel SARM Questions and Answers

Qustion: What is SARM?

Answer: Siebel Application Response Measurement (SARM) is a performance-tracing framework that was originally introduced in Siebel 7.5

Question: How to enable SARM?

Answer: SARM should be enabled from Grid Control UI and also from the srvrmgr utility. In order to enable from Grid Control UI please click on

Siebel Enterprise à Diagnostics Configuration à Enable SARM

and to enable them from srvrmgr utility please execute following commands.

 These sequence of commands must be executed for each components:

change param SARMLevel=2 for comp [component_name]
change param SARMBufferSize=5000000 for comp [component_name]
change param SARMFileSize=15000000 for comp [component_name]
change param SARMPeriod=3 for comp [component_name]

Now, issue the following to ensure that the values are set:
list param SARMLevel

Question: Where to find the srvrmgr utility and is it available for Windows and Unix machines?

Answer: The srvrmgr utility is available on both the UNIX and Windows machine.
It is normally found in the /siebsrvr/bin directory.

Question: How to find the values of SARM parameters.

Answer: Please execute below commands from srvrmgr utility.

list param SARMLevel
list param SARMBufferSize
list param SARMFileSize
list param SARMPeriod

Question: For how long the information is kept in SARM files and what if we want to have report for previous months?

Answer: It depends on SARMLevel, SARMBufferSize, SARMFileSize and SARMPeriod parameters.  If the size of the sarm file execeeds SARMFileSize, then the log files gets rotated Generating a report from previous months is not supported out of the box in the current release.

Question: Can we archive the SARM files to use them later on?

Answer: Yes, the SARM log file can be archived so that they can be used later.
OEM does not provide this feature. Archiving the SARM log file must be done on the Siebel side.